Project Delivery

Using tried and tested project management business tools jdkinsight will assist in significantly improving company profitability through focused projects aimed at developing organisational capability. Here are just a few examples of the kind of projects that the team can successfully deliver in conjunction with our clients.

Customer Relationship Management

The development of new and profitable brand concepts in response to customer requirement including all aspects of campaign management.
The establishment of green field customer contact centres including technical specification and implementation, organisation and development, recruitment and training.
The creation and ongoing management of successful company wide complaint management programmes that will transform your company and make you best in class for products and services.

Change Management

The direction of major service recovery programmes taking organisations from an introspective bunker mentality stage to a pro-active and positive team working approach.
The identification of strategically important acquisition targets that provide range synergy and their subsequent integration into mainstream operational activity.

Supply Chain Management

The development of a purchasing culture that is based on strong vendor accountability, partnership and shared risk that goes on to realise substantial cost savings.
Asset realisation through an in depth supply chain analysis enabling a make vs out source decision.
Development of competitive advantage through off shore sourcing.

Operations Management

The development of ERP systems to support business needs from a user point of view, including SAP.
Manufacturing review to focus on business bottlenecks delivering a 20-40% improvement in throughput.
Analysis of total cost of quality.